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Terms & Conditions
The following conditions apply to bookings made on-line. Information on this Internet website is supplied by Premier Ticket UK. These Booking Conditions are extracts from our main conditions and set out contractual terms and conditions which apply to bookings you make with Premier Ticket. These Booking Conditions do include some exclusions and limitations of liability. You should therefore read them carefully.
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Making A Purchase
Full payment details are required at the time of booking. At the end of the booking process you will be given a booking reference. This reference is the provisional confirmation of your order. We will also provisionally confirm by e-mail if your e-mail address is provided. We will process your booking upon receipt. Once we have processed your booking and debited your payment card, a legally binding contract will then exist between us.
We accept payment by credit and debit card. If you are shopping from outside the UK, your credit card company will convert the transaction to your own currency.
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Ticket & Hotel Package Bookings
We act for over 1000 hotels throughout the UK and those listed as part of our Ticket & Hotel Packages offer a good selection of the wide range available. The hotel options offered when booking any Ticket & Hotel Package give a true reflection of room availability. In the vast majority of cases, your choice of hotel and/or type of room will be available and your provisional booking will be processed.
However, hotel rooms are not reserved instantly and, in some instances, your choice of hotel and/or type of room may not be available when we recieve your provisional booking. In such instances, we will contact you via telephone or e-mail and inform you that your chosen hotel is not available. We will offer you a choice of similar and suitable hotels and you will be given the opportunity to select an alternative. You will not be obliged to select one of these alternatives. In all such instances, WE WILL NOT PROCESS YOUR BOOKING NOR DEBIT YOUR PAYMENT CARD until you have agreed to an alternative choice of hotel. If you are not happy with any of the alternative hotels offered, your booking will become null and void and there will be no charge.
For all bookings, your request for a smoking or non-smoking room and any other room requests will be forwarded to the hotel. Whilst every effort will be made to fulfil your requirements, your requests are not guaranteed.
Once we have processed your order and debited your payment card, your full package details will be dispatched to your delivery address. Full package details are normally dispatched within 7-10 days of the booking date.
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